Terms & Conditions

Welcome to Vapes Castle. By accessing or using our website Site, you agree to be legally bound by these Terms & Conditions. Please read them carefully before browsing or placing an order. If you do not agree with any part of these Terms, we ask that you do not use our Site.

These Terms apply to all visitors, customers, and users of vapescastle.com.

Age Restriction

Vapes Castle sells nicotine-containing products that are strictly intended for adults aged 21 years or older, or the legal minimum age for purchasing vaping products in your state or jurisdiction – whichever is higher.

By accessing this Site, you confirm that you meet the age requirement. We reserve the right to request age verification at any point during your visit or at checkout. Selling to minors is strictly prohibited. Any order placed by or on behalf of a minor will be cancelled immediately and reported where required by law.

Account Registration

To purchase products from our Site, you may be required to create an account. By registering, you agree to:

Provide accurate, complete, and up-to-date information at all times
Promptly update your account details if any information changes
Keep your login credentials confidential and not share them with others
Accept full responsibility for all activity that occurs under your account

We reserve the right to suspend or permanently terminate any account found to be in violation of these Terms, without prior notice.

Product Availability

All products listed on vapescastle.com are subject to availability. We reserve the right to:

Limit quantities per order or per customer
Discontinue or modify any product without prior notice
Offer a suitable substitute or issue a full refund if a product becomes unavailable after your order is confirmed

Product images are for illustrative purposes only and may vary slightly from the actual item received.

Orders and Payment

By placing an order on our Site, you agree to pay for the selected products, applicable taxes, and any applicable shipping fees. Payment is required in full at the time of checkout.

We accept the following payment methods:

Major credit and debit cards (Visa, MasterCard, American Express, Discover)
Other secure payment options available at checkout

All transactions are processed through encrypted, PCI-DSS compliant payment gateways. We do not store your full payment card details on our servers.

We reserve the right to cancel, limit, or refuse any order that we reasonably believe to be fraudulent, placed by a reseller for unauthorized commercial purposes, or otherwise in violation of these Terms. In such cases, you will be notified and any payment received will be refunded.

Shipping & Delivery

Vapes Castle ships exclusively within the United States. By placing an order, you acknowledge and agree to the following:

Accurate Information: You are responsible for providing a correct and complete shipping address. We are not liable for delays or non-delivery caused by address errors.
Delivery Timelines: Estimated delivery times vary by location and selected shipping method. Timelines are estimates only and are not guaranteed.
Carrier Delays: We are not responsible for delays caused by third-party carriers, weather conditions, or other events outside our control.
State & Local Restrictions: Certain products may not be eligible for delivery to specific states or localities due to applicable laws and regulations. It is your responsibility to verify that your purchase is legal in your area before ordering.

For shipping inquiries, contact us at 📧 support@vapescastle.com

Returns & Refunds

Due to the nature of our products, Vapes Castle does not accept general returns or exchanges.

However, the following exceptions apply:

Damaged or Defective Items: If you receive a product that is damaged, defective, or incorrect, please contact us at support@vapescastle.com within 7 days of delivery. Include your order number, a description of the issue, and supporting photos where possible. We will review your case and offer an appropriate resolution, which may include a replacement or store credit.
Non-Refundable Items: Opened disposable vapes, e-liquids, and consumable products are considered final sale and are non-refundable once opened or used.
Unopened Items: Unopened items reported as incorrect may be considered for return on a case-by-case basis at our sole discretion.

We are committed to resolving any legitimate product issue fairly and promptly.

Intellectual Property

All content on vapescastle.com – including but not limited to logos, brand name, text, product descriptions, graphics, images, videos, icons, and trademarks – is the exclusive property of Vapes Castle and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, republish, display, transmit, or create derivative works from any content on this Site without our express prior written permission. Unauthorized use of our intellectual property may result in legal action.

Permitted Use

By using our Site, you agree to:

Comply with all applicable federal, state, and local laws and regulations
Use the Site only for lawful, personal, non-commercial purposes
Not attempt to gain unauthorized access to any part of the Site or its related systems
Not engage in any activity that disrupts, damages, or impairs the Site’s functionality or the experience of other users
Not use automated tools, bots, or scrapers to extract data from our Site without written permission

We reserve the right to suspend or terminate access to any user who violates these conditions, without prior notice and without liability.

Prohibited Products & Legal Compliance

Vapes Castle strictly complies with all applicable federal, state, and local regulations governing the sale of vaping and nicotine products. By purchasing from our Site, you represent and warrant that:

You are legally permitted to purchase and possess the products in your state and locality
You will use the products lawfully and responsibly
You will not resell our products to minors or in violation of any applicable law

Any legal violations arising from the misuse or illegal purchase of our products are solely the responsibility of the buyer. Vapes Castle assumes no liability for non-compliant use after delivery.

Disclaimer of Warranties

All products and services offered on vapescastle.com are provided “as is” and “as available” without warranties of any kind, either express or implied. We make no representations or guarantees regarding:

The fitness, performance, or suitability of any product for a particular purpose
Continuous, uninterrupted, or error-free access to our Site
The accuracy or completeness of any information on our Site

WARNING: This product contains nicotine. Nicotine is an addictive chemical. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Limitation of Liability

To the maximum extent permitted by applicable law, Vapes Castle and its owners, employees, and affiliates shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products
Loss of revenue, profits, data, or business opportunities
Damages resulting from unauthorized access to or alteration of your data

In all cases, our total liability to you shall not exceed the amount you paid for the specific product(s) giving rise to the claim.

Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it at [vapescastle.com/privacy-policy] to understand our data practices.

Third-Party Links & Services

Our Site may contain links to third-party websites, payment processors, or social media platforms. These links are provided for your convenience only. Vapes Castle does not control third-party sites and is not responsible for their content, privacy practices, or terms. We encourage you to review the policies of any third-party site you visit.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or your use of our Site shall be resolved exclusively through the courts of Indiana. By using our Site, you consent to the personal jurisdiction of such courts.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with a revised effective date. Your continued use of the Site following any update constitutes your acceptance of the revised Terms.

We recommend reviewing this page periodically to stay informed of any changes.

Contact Us

If you have any questions, concerns, or require clarification about these Terms, our team is happy to help.

📧 Email: support@vapescastle.com
📍 Address: Rosemount Ave, New Castle, IN 47362
🕐 Support Hours: Monday – Saturday, 9 AM – 5 PM (EST)

By using vapescastle.com, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Thank you for shopping with Vapes Castle – we’re committed to providing you with an honest, secure, and premium vaping experience.